IT Services Blog

Key Benefits of Office 365

Written by BlackPoint Team on . Posted in Business Continuity, Cloud Technology, IT Services Blog, Microsoft Office

Key Benefits of Office 365

Nobody wants to work 365 days a year. That why a lot of today’s businesses are choosing to migrate to the cloud to stay connected and competitive. With cloud technology, you can get an a la carte infrastructure without the headaches associated with installation and maintenance. You get a solution that’s available 365 days a year so you don’t have to be.

Another perk? Cloud migration could save your business thousands of dollars… Yes, THOUSANDS! By moving strategic applications and data storage to the cloud, you can improve data and network security, eliminate downtime, and create a more cost effective business continuity solution.

So what are some other benefits associated with migrating to a cloud based solution like Office 365? Here are 5 you can count on:

    1. Compatibility – Continue using the same software you know and love, but shift the burden!
    2. Productivity – Your job becomes easier since security updates and upgrades are taken off your plate. We do the dirty work for you!
    3. Mobility – Access Office 365 from ANYWHERE! Yes, anywhere. Not that we recommend doing work on your beach vacation, but technically you could.
    4. Accessibility – Office 365 offers real-time updates. Gone are the days of emailing bulky Excel files back and forth. The changes you make to a document from your home, the road, or a lounge chair at the beach are immediately available to your colleagues back in the office.
    5. Security – At a price smaller companies can afford, cloud solutions provide first rate disaster recovery when unforeseen complications occur like natural disasters or system failures. Office 365 gives you a financially backed guarantee with 99.9% uptime.

BlackPoint’s experts can help you achieve all the benefits of virtualization, without the time, cost or resources required to deploy and maintain your own on-site solution. Contact us at 206.575.9511 to learn how we can launch, manage and support your organization’s virtual cloud infrastructure for less.

Key Benefits of Office 365
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Summer Heat Wave – 8 tips to stop an IT disaster in its tracks

Written by BlackPoint Team on . Posted in IT Services Blog

Summer Heat Wave   8 tips to stop an IT disaster in its tracks Not all IT disasters are the handiwork of hackers and cyber criminals… weather plays a big part in IT emergencies, and lately Mother Nature has been pulling out all the stops. With tropical storms, tornadoes, flooding and soaring temperatures across the regions, your IT infrastructure could wind up a victim itself. Here are 8 disaster management and recovery tips to protect your business year round!

  1. Have a solution that allows you to re-start all critical systems within minutes.
  2. Perform regular backups at appropriate intervals.
  3. Keep spare hardware available.
  4. Continually manage and monitor your backup/DR solution.
  5. Securely store your data offsite or make sure data is securely accessible via the internet.
  6. Make sure all shared backup folders have sufficient disk space to hold ALL backed up data.
  7. Maintain hardware and software records and keep updates readily available.
  8. Separate the location of transaction log files (.ldf files) and database files (.mdf files).

Better Safe than Sorry.

In case of a natural or man-made disaster, it’s always better to be prepared. Contact BlackPoint today to learn about your backup and recovery options, and how we can manage and monitor your recovery plan. Mother Nature won’t stand a fighting chance.
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Behind the Logo: Emily Limebrook

Written by BlackPoint Team on . Posted in Behind the Logo, IT Services Blog

Behind the Logo: Emily Limebrook

Each quarter we go behind the logo to get to know some of the team members that make BlackPoint a great place to work. In this issue, we introduce Emily Limebrook, our new Portland Office Manager.

Emily is very excited to have joined the BlackPoint team, having moved to “chilly” Portland, OR from Southern California this past March. In addition to managing Portland’s front desk and assisting with dispatch and accounting, she’s studying for her U.S. History Degree at Portland Community College.

In her spare time, this self-proclaimed Dodgers fan takes dance classes, hoping to hone her skills for a fallback career in musical theatre (she made her debut in her high school production of The Sound of Music).

Welcome to the team Emily!

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Workplace Technology: Keeping In Touch with Remote Workers

Written by BlackPoint Team on . Posted in IT Services Blog

This is the second installment of Workplace Technology, a series where we examine how technology impacts the workplace, affects productivity, and influences your bottom line.

Workplace Technology: Keeping In Touch with Remote Workers

In today’s mobile world, it can be incredibly difficult to keep in touch with those who work remotely, whether they’re in a satellite office, at home, or on the road. We have offices in Seattle and Portland, several employees who work from home, as well as our field Engineers who are always at different worksites. One of our biggest challenges is making sure everyone stays connected.

 Stop. Collaborate and Listen.

We strive to create a culture of collaboration and encourage our Seattle and Portland teams to share ideas, success stories, and work through problems together despite the miles between the two locations. But it’s not always easy to put that into action.

Anyone who has ever worked from a satellite office knows the pain of sitting on a conference call while everyone else is in a room together. We keep our meetings dynamic for everyone involved by conducting them via video conference.

One of the best technology investments we’ve made was to install Mondopads in our Seattle and Portland conference rooms. This allows us to keep everyone engaged during meetings and the folks in our satellite office can see who is talking, which is helpful when there are multiple people talking at the same time or in rapid succession. Since the Mondopads are also fully functioning computers, we are able to bring up documents, share presentations, access applications, and contribute to a joint meeting “white board” while in session.

But primarily we use it to make video conference calls….

We’re still working out the kinks…..

What Works for Your Workplace?

Technology moves at the speed of light. Does your company stay ahead of the curve? Do you feel like you’re falling behind? Most of us fall somewhere in the middle. It’s important for all business leaders to think about how technology impacts the workplace and how the landscape is always changing. Someday in the not too distant future, Monday morning meetings could be conducted from the farthest reaches of the galaxy.

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Healthcare Industry – Data Security Preparedness

Written by BlackPoint Team on . Posted in IT Services Blog

Healthcare Industry   Data Security PreparednessBlackPoint IT recently spoke at a healthcare industry conference about the security issues surrounding data and disaster recovery of electronic healthcare records (EHR). Whether you have just implemented EHR, or are still considering it, one of the most critical components you need to consider is your Backup and Data Recovery Plan.

Your patients trust the most intimate details of their lives with you, and while EHR is a great innovation, it can leave the door wide open to a variety of security issues. What happens during a natural disaster, power outage, or even a server failure?  What happens to your bottom line if healthcare data is lost?

Although the healthcare industry has laws (HIPPA) in place to protect online files, the annual estimated cost of healthcare data breaches is $6.5 billion! That’s a lot…but really, the cost of losing your patient’s trust is even higher.

So what should you do?

Healthcare industry providers need to have different protection plans in place. It’s not enough to just have Plan A, you also need to have a Plan B and Plan C in the form of firewalls, audits, infrastructure support and monitoring. The more overlapping safeguards you have in place, the more secure your client’s healthcare data will be.

BlackPoint IT specializes in providing Business Continuity and Disaster Recovery (BCDR) solutions to the healthcare industry, and has a dedicated medical and healthcare IT team with over a decade’s worth of medical IT experience. Contact BlackPoint for more information on EHR implementation and how we can assist with your migration.

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