Mobility: The Path Moving Forward

It is official. There are now more VoIP telephone lines in the United States than traditional switched access lines. The FCC's latest Voice Telephone Services Report showed there are nearly 67 million VoIP subscriptions and roughly 50 million switched access lines. Landline networks are fast becoming a thing of the past. VoIP markets continue to proliferate, even in areas of the world that are slow to embrace new technology.

The more remarkable, but not surprising, statistic is the 340 million mobile subscriptions the FCC reported. People have come to expect constant connectivity and access, regardless of their physical location. In today's landscape, consumers are pushing the advancement of our communications infrastructure, demanding more advanced wireless connectivity. 5G connectivity anyone?   

In the United States, an estimated 93 percent of millennials and 71 percent of the total population have smartphones. When Pew Research first started monitoring smartphones in 2011, only 35 percent of Americans reported owning one. The adoption of smartphones has grown dramatically in a short period. Today, many people rely almost exclusively on their smartphones for internet access. 

From a global perspective, the United Arab Emirates, Sweden, and Switzerland have the highest percentage of their society using smartphones. Bangladesh has the lowest percentage of smartphone users, indicating that affluence remains a driver of smartphone purchasing.  

Pushing Innovation

Automation is a core innovation that has driven technology to new levels, but artificial intelligence (AI) is pushing those levels even further. Inefficiencies and opportunities are now predicted through AI, improving analytical models that assist organizations in gaining more visibility into their processes.

It is not just business processes that benefit. Advanced technology can help us forecast and plan around the scarcity of resources. These capabilities are put to use helping society prepare for natural disasters, measure climate events, monitor food, and water resources, and determine where we should be focused next. 

What does it mean? 

More smartphone adoption tends to be highest amongst users with an affluent profile. What does this mean for businesses and the industry overall? Adults now spend the majority of their time consuming digital media on their smartphones. Companies need to be mindful of this trend and plan for more engagement via mobile devices.  

Mobility and Social Media

We've never been more mobile in our communications as a society. Social media is used to convey ideas, share thoughts, and shed light on important news that impacts entire communities. It means a single thought can grow wings and travel around the globe within seconds. With roughly 72 percent of adults using social media, it isn't going away. 

For business leaders, this is a valuable tool that they can leverage, but they need the infrastructure for mobility on their side. After all, social media is only effective if your stakeholders can access it. Historically, many businesses thought of social media as a way to view trending pop-culture news on Facebook or Twitter. As the adoption of smartphones has increased, the number of business applications available through social channels has also grown. Today, many businesses use YouTube, LinkedIn, and even Twitter to share important B2B content. The company must have a sustainable mobility model to leverage this dynamic. The ability to take your office wherever you go is crucial to a successful mobile strategy. 

Ready to learn about extending your mobile services? Let's talk