Business VoIP Is About More Than Voice Services

Back in the days before digital communications were inventedstaying connected with someone was cumbersome. You needed a dedicated landline connection to send and receive calls. Landlines use hard phone copper lines to transmit calls from one phone to another. It requires a significant amount of bandwidth and only supports limited types of calls. The hardware also must run a type of communication connection, which was expensive. If landlines are the interstate system, VoIP is like airspace for helicopters, with complete flexibility to go where necessary and without any physical boundaries.

Most Americans are cutting the cord on landlines and now switching to digitized communication. Voice over Internet Protocol (VoIP) systems function like a conventional landline phone that relies on data connectivity to transmit communications through the power of the Internet.  It can deliver voice services and provide a variety of powerful business communication services. You might find that investing in a business VoIP communication systems reinvigorates your business practices and introduce new opportunities for collaboration and innovation.

The VoIP industry is expected to increase its market size to at least $55 billion by 2025, making the demand for adopting this solution overwhelming. Look at these VoIP advantages that can benefit your business.



Transitioning to VoIP provides benefits far beyond the cost savings. While companies that have a lot of global calling can achieve substantial savings, there important productivity benefits as well. Below are a few VoIP advantages:



VoIP can quickly scale to your needs. Businesses seeing growth can rely on VoIP to adjust as it is easy to configure. As new opportunities come, you can customize your plan without the downtime and hassle of setting up a whole new system. Whether you're simply launching a new campaign or growing your business, you can trust VoIP on taking care of your changing business communication needs. 



Significant investments in hardware or devices are typically unnecessary when implementing VoIP. You only need an Internet connection to carry both voice and data, which consolidates your phone and Internet bills into oneeliminating the need for a dedicated phone line.  The service provider also handles maintenance, which frees your IT department to work on more strategic plans and spend less time troubleshooting. Also, finance departments tend to be fans of the subscription pay model that comes with VoIP, because it can be categorized as operating expenses, rather than having a single, large capital investment.



More employees expect organizations to support bring-your-own-device (BYOD) programs. VoIP is an amazing tool for promoting mobility. For example, users can send and receive calls from any location using their own devicemaking distance and location as not a hindrance and allowing telecommuting easy for the workforce.



Unified communications integrate phoning, messaging, conferencing, and video. This set up allows devices to connect over the Internet without any wirings between them. It enables the features of a traditional PBX experience voice quality better than a traditional phone connection. Removing the complexity out of a PBX makes things easier. It offers a simplified maintenance and support through a single vendor.



There are a wide variety of features that make VoIP systems attractive to enterprises. A few features typically included in a VoIP system are:

    • Unified communications. Imagine being able to access all your business communications, including email, SMS, video conferencing, and voice services from a single application. This provides consistent customer experience and streamlines communications.
    • Video conferencing. Today's business involves working with people around the globe. Video conferencing supports virtual teaming to make it feel as if everyone was in the same room. Additionally, it offers important benefits to human resources, who can interview via video conferencing and save on travel expenses.
    • Shared workspaces. As virtual teams become the norm, productivity tools like shared workspaces, real-time conferencing, and other features make it possible for seamless collaboration.
    • Mobile technology management. More employees expect organizations to support bring your own device (BYOD) programs. You can now manage these from one integrated platform. 


Ready to learn more about if a business VoIP system is right for your business? Visit our 'Business Voice Services' center


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