Business VoIP Is About More Than Voice Services

Ready to upgrade your voice services? If you have traditional landline service, we recommend exploring what is now available with business VoIP. Voice over Internet Protocol (VoIP) can deliver voice services and provide a variety of powerful business communication services. You might find that investing in a business VoIP communication systems reinvigorates your business practices and introduce new opportunities for collaboration and innovation.

The difference between landlines and VoIP: Landlines are traditional copper telephone lines physically connected to your phones. By contrast, VoIP relies on data connectivity to transmit communications online. If landlines are the interstate system, VoIP is like airspace for helicopters, with complete flexibility to go where necessary and without any physical boundaries.

The benefits of switching to VoIP: Transitioning to VoIP provides benefits far beyond the cost savings. While companies that have a lot of global calling can achieve substantial savings, there important productivity benefits as well. Below are a few VoIP advantages:

  • Scalability: As your organization shrinks or expands, especially with seasonal requirements, VoIP can quickly scale to your needs. 
  • Reduced costs: Significant investments in hardware or devices are typically unnecessary when implementing VoIP. The service provider also handles maintenance, which frees your IT department to work on more strategic plans and spend less time troubleshooting. Also, finance departments tend to be fans of the subscription pay model that comes with VoIP, because it can be categorized as operating expenses, rather than having a single, large capital investment.
  • Features: There are a wide variety of features that make VoIP systems attractive to enterprises. A few features typically included in a VoIP system are:
    • Unified communications. Imagine being able to access all your business communications, including email, SMS, video conferencing, and voice services from a single application. This provides consistent customer experience and streamlines communications.
    • Video conferencing. Today's business involves working with people around the globe. Video conferencing supports virtual teaming to make it feel as if everyone was in the same room. Additionally, it offers important benefits to human resources, who can interview via video conferencing and save on travel expenses.
    • Shared workspaces. As virtual teams become the norm, productivity tools like shared workspaces, real-time conferencing, and other features make it possible for seamless collaboration.
    • Mobile technology management. More employees expect organizations to support bring your own device (BYOD) programs. You can now manage these from one integrated platform. 

Ready to learn more about if a business VoIP system is right for your business? Visit our 'Business Voice Services' center